HOW TO OPTIMIZE YOUR PARCEL SHIPPING STRATEGY

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Jun 08, 2023

How to Optimize Your Parcel Shipping Strategy

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In today’s fast-paced world, businesses need to ship their products quickly and efficiently to meet consumer demand. However, managing a parcel shipping operation presents challenges as the market undergoes cyclical changes. There is no end in sight with the parcel market expected to reach 28 billion in volume by 2028 per Pitney Bowes Parcel Shipping Index. Shippers must be able to navigate consumer demand with ease at minimal added cost. 

For shippers, Q2 2023 and beyond, while capacity is decreasing, general rate increases (GRIs) and surcharges continue. This means that shippers have to be more open to negotiating and diversifying their carrier network leveraging regional and other non-traditional carriers.  

Along with steady increases, the UPS Teamsters contract expires July 31, 2023, and a strike is looming — shippers are looking for alternatives or contingency plans. According to Wolfe Research shipper survey, over 20% of shippers surveyed have already shifted or plan to shift at least some volumes from UPS to FedEx ahead of UPS’s Teamsters contract negotiations.  

With the challenges facing the parcel market, there are a few things you can do to alleviate the strain: 

  • Reporting and data is critical. Knowing which levers can be pulled in a volatile market is important. Shippers need in-depth visibility into their parcel spend with real-time tracking, yield capacity and margin analytics at their fingertips. Take advantage of your transportation partner’s API to directly integrate into your shopping cart to help with tracking and address corrections. 
  • Re-evaluate your strategy. The market has changed from the COVID-19 era, and there is capacity now. It is important even if you aren’t in a contract negotiation cycle to review your contracts and make sure your parcel strategy aligns with your business today.  
  • Post shipment data. If you aren’t auditing your parcel invoices, now is the time to start. This is oftentimes an area where shippers can save a lot of money through service audits and compliance audits. This is typically one of the best areas to partner with a transportation partner, since they are trained to look for these and can help with things, such as GL coding and claims management to alleviate the burden on internal resources.  

Shippers need to evaluate their parcel strategies and take the necessary steps to enhance their service offerings through parcel audits, consulting, API integrations and reporting. As market developments are bound to change by end of 2023, it’s imperative that shippers adjust their parcel strategies accordingly.

Read more about parcel trends in our Q2 Transportation Outlook.

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EXPEDITED SHIPPING: EVERYTHING YOU NEED TO KNOW

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May 27, 2023

Expedited Shipping: Everything you need to know

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What is Expedited Shipping?

You’ve probably heard the term “expedited shipping” before, but what does it mean? Expedited shipping is simply a faster way to get your freight from point A to point B. It’s available for almost any freight type. 

If you’re a shipper and want your items delivered quickly, expedited shipping will help you get them where they need to go in just 2 days or less–sometimes even sooner! On the other hand, if you’re planning on buying something that needs to arrive quickly (like auto parts or medical equipment), then expedited shipping may be right up your alley too. 

How Expedited Shipping Works

Expedited shipping is faster than standard shipping in terms of transit time, but it’s also more expensive because it requires additional resources from the carrier and has an additional fee attached to it. When it comes to expedited shipping offerings, a third-party logistics (3PL) provider can offer great versatility and competitive pricing. With their multi-modal capacity, their range of transportation options often includes hot shots, dry vans, sprinter vans, straight trucks and cargo vans. 

The Benefits of Expedited Shipping Services

There are a number of benefits to using an expedited shipping service. The most obvious is the fact that you can get your package to its destination faster than if you were to use standard shipping or try to ship it yourself. Expedited shipping offers a reliable solution for small, high-value, time-sensitive freight like lab and medical equipment, pharmaceuticals, auto parts, electronic components or even missed LTL pickups. 

  • Fast delivery: You’ll be able to save time by getting your package delivered sooner than expected, which is especially important when shipping perishable items like food and medicine. 
  • Correcting mishaps: When things go awry like missed LTL pick-ups, or receiving the wrong equipment at a job site, expedited shipping can save the day. 

Hot Shot Shipping

The term Hot Shot is used in various scenarios in the industry. First, it can be used to describe a type of truck similar to a flatbed but is more cost effective for the shipper. It can also be used to refer to the type of service in which freight is moved within an extremely tight deadline, also known as Expedited Shipping. 

Conclusion

Expedited services can help you get your packages delivered quickly. When you’re in a bind, be sure to reach out to us for a quote and we can get back to you within minutes to advise you on your shipment and provide pricing. The best part about using a service like NTG is that we will save you time and hassle. Our extensive network of carriers also allows us to be more efficient and price competitively. If you find yourself on a tight deadline, we’ve got your shipment covered, on time, every time.

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WHAT IS DRAYAGE SHIPPING?

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May 26, 2023

What is Drayage Shipping?

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What is Drayage? 

Drayage is the transportation of a shipping container via a special truck chassis. This move typically occurs from a port or rail terminal to a consignee a consignee. Dray loads tend to be shorter moves, because in most cases the shipping container will need to be returned back to the port or rail terminal. And unless you have product to export, the containers usually are brought back empty.  

How are drayage carriers and drivers different? 

Drayage carriers have the equipment needed to move shipping containers. There are additional steps and certifications drayage carriers need to have and some additional fees, however, these moves are more regionalized typically meaning the driver makes it home each night.   

To learn the steps to become a dray carrier, click here.  

How Does Drayage Work? 

When a container is brought into a port, there are a number of steps that need to be taken to help it enter commerce in a new country. Customs paperwork needs to be filed with the government, the product may need to be inspected. Once the container has cleared customs, then the clock starts ticking. 

  • Each container has a “last free day” (LFD), which is the last day the container can sit in the yard before there are storage charges. After that, the shipper could be charged detention (“rent” for keeping a container beyond the free day) or demurrage (charges applied for storing the container at the terminal beyond its free day. Why Partner with NTG for Your Drayage Needs?

NTG offers a wide range of services and solutions to meet your needs. Our experienced staff is available 24/7 to assist you with all aspects from monitoring your container via steamship lines (SSLs) to ensuring proper invoicing and payment of additional fees.  

We have experience working with ports around the U.S. and the nuances of each port. 

For drivers, we have chassis and other equipment programs to help provide additional drayage options.

For shippers, we have you covered too. Click here to get a drayage quote today!

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IS EXPEDITED SHIPPING WORTH THE COST?

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May 25, 2023

Is Expedited Shipping Worth the Cost?

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If you’ve ever needed to get a shipment quickly, you know that the cost and logistics can be a pain, not to mention the anxiety of hoping your freight or parcel will arrive on time. Thankfully, there are ways to speed up the process and make sure your freight will arrive on time. We’ll take a look at what expedited shipping is and why it’s worth paying for if you’re in a hurry or want to know exactly when your item will get there. 

What is Expedited Shipping 

Expedited shipping describes the service to get your freight from point A to point B on a tight deadline – typically in two days or less. It applies to nearly any weight, freight type, distance or pallet count and can be serviced via several modes of transportation including hot shots, dry vans, sprinter vans, straight trucks or cargo vans.  

The Benefits of Expedited Shipping 

If you’re in a hurry to get your shipment, expedited shipping can save the day. Here are some of its key benefits: 

  • Speed of delivery. For many shipments, the difference between regular and expedited shipping is only a few days–but it could mean the difference between getting something on time or getting it too late. 
  • Customer service. If you need help getting your time-sensitive, high value or fragile freight on time, expedited freight shipping services will sometimes offer enhanced insurance and immediate proof of delivery with photos. 
  • Tracking capability. Many shippers offer enhanced tracking capabilities for their customers’ peace of mind on expedited shipments. For example, our expedited service includes dedicated account managers and GPS monitoring, 

When to use it?

Shipping with Expedited Shipping is ideal when you need to know when your delivery will arrive. This is especially true if you are shipping a high value item that cannot be delayed, or if customs duties need to be avoided. 

Is it worth the cost?

If you’re shipping an item that is time sensitivey, then yes. If, however, you don’t mind waiting a few extra days and can accept that your freight may take longer than expected, then no. 

As far as cost is concerned, there are a number of carriers and 3PLs that can provide varying quotes on an expedited shipment. For example, our network of 80K carriers allows us to be more efficient in our expedited moves and provide highly competitive pricing.

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PORT TO PORCH MARKET FORECASTS

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May 23, 2023

Port to Porch Market Forecasts

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“As shippers navigate the deflationary market, this is the time to strengthen relationships with loyal carriers. As the carrier supply further exits, the spot market is going to tighten towards the year-end and into 2024, and the tender rejections will likely increase. Building a long-term transportation and procurement strategy is going to help navigate through the inflationary leg of the cycle.”

– Amit Prasad, Chief Data Science Officer 

TL Spot & Contract Cost Curve (% YoY Change by Quarter)  

TL Spot & Contract Cost Curve (% YoY Change by Quarter)  

Truckload Spot & Contract Forecast with Beon™ Band

  • Spot: Lower-than-projected freight demand due to softer economy and plummeted imports in Q1 2023 took the Beon Band* further down to -35.5%, making it the new bottom of the deflationary leg. We project that the curve will now move upwards towards the equilibrium from here with Q2 2023 around -22.5%. We expect that it will stay inflationary for the entirety of 2024 reaching the peak of inflation in Q4 2024.
  • Contract: The truckload (TL) contract cycle finally entered the deflationary leg in Q1 2023 at -7.1% year-over-year (YoY), close to our forecast of -7.5%. We expect the contract cycle to go further deflationary in Q2 and Q3 2023. It will likely start heading towards equilibrium in Q4 2023 and should cross the X-axis in Q2 of 2024. Contract cycle lags spot cycle by 2-3 quarters. 

*The Beon™ Band rolls up YoY quarterly averages of data to create trend lines. This band is the outcome of the relationship between freight supply and freight demand, with freight demand being driven by the macroeconomic demand indicators. When we overlay the Beon™ Band with the demand curve in a single chart, we can see demand’s influence on the to-the-truck costs.

Mode Forecast

Drayage

Lackluster imports will continue through this quarter as shippers focus on shipment accuracy and carriers adjust to volume challenges. Shipper KPIs drastically shifted compared to Q2 2022, when the main concern was available capacity and tender acceptance. 

As of late, shippers are less focused on capacity and more focused on invoicing speed, accuracy, carrier accessorial scrutiny and visibility. Labor tensions on the West Coast are steering shippers to the East and Gulf Coasts, such as Port of NY/NJ, Port of Savannah and Port of Houston. Total U.S. Port TEUs are down YoY, but we have seen a 6.9% increase in volume from February into March 2023.

LTL  

This quarter, shippers need to re-evaluate their carrier usage as carriers’ pricing has allowed rates to hold above standard. Many shippers still think LTL carriers should be dropping prices to gain more volume. The reality is some carriers are making small adjustments to prioritize more attractive freight (standard-size pallets, business-to-business). Shippers need to work closely with key incumbents during rate negotiations and service-level reviews to create win-win results.   

Parcel   

Rate increases are no longer sustainable. Now is the time to be more open to negotiating and diversifying the carrier base as capacity softens.  

Some important things to keep in mind for small parcel. In, 2022, the average rate increase for FedEx and UPS was 6.9% compared to 5.9%. The UPS Teamster contract expires on July 31, 2023, as national negotiations began in April 2023. Shippers are moving volumes away from UPS to mitigate the risk of a potential strike. Startups and regional carriers doubled their collective package volume in 2021 and witnessed an additional 25% growth in 2022, according to the Pitney Bowes Parcel Shipping Index.

Cross-Border  

Demand for cross-border services between U.S. and Mexico remains strong for the second quarter of 2023 as U.S. and Canadian volume remains low.  

Canada

Capacity outbound from Canada, especially out of major metros, remains very strong and up more than 4% YoY according to Census data. Carriers are looking for consistent opportunities to get them on the U.S. side of the border because of the relatively stronger demand for U.S. imports into Canada.  

Mexico

Trade between U.S. and Mexico continues to grow, increasing by 10% in the first two months of 2023 compared to the same period in 2022. Mexico was ranked number 1 among U.S. trade partners during the first two months of 2023, showing demand for cross-border transportation services will continue on both sides of the border. 

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TOP 3 TIPS FOR SHIPPERS IN Q2 2023

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May 19, 2023

Top 3 Tips for Shippers in Q2 2023

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Market developments in the first half of the year have remained steady, but shippers are still working through existing inventory, meaning import levels are still low. Here are three tips shippers need to know for a successful rest of 2023 and beyond.  

Tip #1 

Live up to your commitments. Once a lane is converted to contractual, honor that volume commitment if meeting service requirements and avoid the temptation of a slightly better spot price. While spot is attractive at the current rates, you could open yourself up to more risk onboarding a poor service provider taking advantage of current market conditions.   

If shippers are not focused on contingency planning for Q4 2023 and early 2024, they run the risk of higher costs, lower service quality and inevitable delivery delays later in the year. The freight industry is very cyclical. This could be the bottom now, but shippers must be prepared for when the market turns.  


Q2 2023 is not a period to sit on your hands. Instead, it’s time to work in tandem with your 3PL and carrier partners to discuss what the second half of the year will look like and plan accordingly. We all know rate volatility is real…and it’s about to get even more real when the market does flip. Don’t wait to act until it’s too late.” 

Drew Herpich

Chief Commercial Officer at TI & NTG

Tip #2 

Move as much volume as possible from the spot market to the contractual market over the next 3 months. When doing this, focus on higher volume lanes (over 52 loads per year) or on higher volume markets where you can find competitive contractual rates.  

As a result of decreased demand and an oversaturated carrier market, May 2023 spot rates are currently at -26.8% YoY and have just started their journey upward, yet inflation remains well above the Fed’s target of 2%. To succeed in this environment, it is crucial to have visibility into internal and external datasets and conduct proper planning for when the market approaches inflationary territory.  

Shippers will be more cautious in replenishing inventories as they continue to wind down last year’s inventory surplus, which was the highest YoY comparison at +11.4% in Q3 2022. As consumers are more careful with their spending, and larger portions of consumers’ paychecks are going toward essentials such as food, consumers continue to prioritize service purchases over goods purchases.  

Many consumers are utilizing credit to continue their spending habits, returning credit card debt to record-high levels which are currently up 16.5% above February 2022 levels. Interest rates are also not helping consumers. As a result, there are growing concerns that consumers will be unable to maintain the same level of consumer spending in the second half of 2023.   

Tip #3 

Benchmark carrier service metrics, such as tender acceptance % and on-time pickup/delivery, so you can hold them accountable to the same performance levels in the second half of 2023 and beyond. This is crucial heading into 2024 with rates expected to be in the carriers’ favor again.

The spikes in the market are becoming more dramatic since the pandemic. Carriers have floors to their pricing relative to their operating costs, typically in the $1.65 to $1.70 cost per mile (CPM) range (excluding fuel), which means we can normally anticipate when capacity will have to exit altogether. However, because of the decreasing fuel costs and lack of opportunity to switch to another craft, drivers are holding out longer this time around.

For any material change in spot rates to occur, there needs to be a capacity dislocation event, or catalyst. The question remains, will it be increased demand or capacity attrition? As it stands right now, it appears that demand will only get a modest gain from Produce Season, thus the catalyst will most likely be enough attrition of capacity to cause a steeper increase in spot rates. With net revocations of Carrier Authority running above 7,000 per month since October, we’re seeing capacity exit. We believe this trend will continue throughout this quarter and into the next.


Shippers can’t afford to wait for market changes to plan – it’ll be too late. Take advantage of the current market and put plans in place for the second half of the year that’ll yield favorable business results in Q4 2023 and into 2024.

Read our Q2 Transportation Outlook to gain even further insights into the market, rate forecasts and mode projections.

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Carrier Payment FAQs

Frequently Asked Questions

Fast and flexible payment options for carriers. With 1 Day Pay, 2 Day Pay, QuickPay and other options, below are some commonly asked questions about NTG’s carrier payment program.

  • We have three payment options for our carriers: 1 Day Pay, 2 Day Pay & Net 30
  • Carriers enrolled in 1 Day Pay and 2 Day Pay will be paid out on every load digitally via ACH; whereas, carriers enrolled in Net 30 can choose to be paid via ACH or paper check.

REVERSE LOGISTICS – WHEN E-COMMERCE BITES BACK

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Dec 05, 2022

Reverse Logistics –When E-Commerce Bites Back

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Reverse logistics tends to see a spike in the first quarter of the year for an obvious reason: Following the holiday season, consumers often have one or more items they want to return. Companies have come to anticipate this dynamic as e-commerce has increased its share of retail. What’s more, as consumers get more accustomed to the process, the more companies can expect returns management – also known as reverse logistics – to factor into their cost structure. 

The process involves returning products one or several steps back in the supply chain, either from final destination back to shipper or back to the distribution center. There are many factors to consider, including keeping costs low, keeping customers happy with an easy return process and planning for the unknown. We’ve seen it all, as our team works closely with customers and carriers to make the process a smooth one. 

Process challenges 

Factors impacting reverse logistics are much the same as those for shipping, including labor and transportation costs. Historically, the average return can cost retailers as much as two-thirds of the purchase price for the item. This not only impacts the company’s profitability but—if the process is a hassle for the customer—they are likely to not shop with that retailer again, at the expense of future sales. 

In a world where one, two or three-day shipping is common, many companies feel the strain to get their products out to consumers to ensure loyalty and satisfaction. Constant visibility of a shipment’s location and estimated time of arrival are also expected.  

This expectation goes beyond the initial order if the customer opts to return a product for a refund. Retailers must keep visibility and urgency top of mind to keep their customers happy with no disruption to business operations. That’s when the use of a 3PL partner can help. Our team works with our trusted network of carriers to find the most optimized routes for the return logistics process to benefit any business. 

Prepare for the worst 

A first step in devising a reverse logistics strategy is to audit your processes and check what percentage of your transactions actually lead to returns. Per the Wall Street Journal, around 30% of e-commerce purchases have historically resulted in returns. If you’re doing worse than that, you might want to look at your merchandising as well as your returns. If you’re doing better than average, congratulations! Assume you’ve been lucky, and this is the year your returns will revert to the norm. 

Now you have a budget number to work towards. Cost out the effects of returns policies and the staffing to implement them. Calculate restocking returned merchandise or reselling it into the secondary market, and the transportation costs that go with each option. Figure the best way to minimize your losses. For example, some merchants include a pre-printed return label with the goods. This ensures that the return will ship via the least expensive option.   

Even though the merchandise is theoretically being “returned,” that doesn’t necessarily mean it must go back to its point of origination. A whole industry has sprung up focused on returns management and disposition of returned goods. Depending on the allowance you’ve budgeted for returns, it may make the most sense to outsource some or all of the necessary functions.  

The capacity portion of the solution 

With the right plan in place and partner on your side, reverse logistics is more efficient and less painful for any business. NTG’s extensive carrier network—from port to porch—delivers on every leg of logistics, including the reverse portion. That includes warehousing, which NTG can integrate with its transportation solutions. 

Our team works closely with customers, providing end-to-end visibility to monitor execution of your transportation strategy, including reverse logistics. 

To learn how NTG can help your business handle reverse logistics, contact one of our logistics experts today. 

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SNAP INSPECTION RAISE THE STAKES FOR THE BRAKE SAFETY WEEK 2022

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Aug 10, 2022

Snap Inspections Raise the Stakes for Brake Safety Week 2022

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Twice a year, the Commercial Vehicle Safety Association (CVSA) conducts braking system inspections. Brake Safety Week for 2022 is scheduled for August 21 – 27 across the U.S., Canada and Mexico.

Brake systems are obviously the single most critical feature of federal motor carrier safety and demand maximum attention. Four of the 14 amendments to the North American Standard Out-of-Service Criteria (OOSC) for 2022 were focused on brake systems. The hoses on commercial freight vehicles are of special concern because they are so exposed to the elements, road conditions and the constant motion of trailer couplings, axles and wheels.

During Brake Safety Week, in addition to the visual inspection that can spot hose wear, some inspectors will be using Performance-Based Brake Testers (PBBT). These devices test the entire system and help identify leaks, poor fittings, or weak spots (which bulge under pressure). Such issues are not as easy to spot with a visual inspection but can be even more serious. If drivers have any concerns about the age or soundness of any component of their braking system, that deserves a more technical inspection.

This can be part of overall preparation for Brake Safety Week. To help drivers get ready, here is a preparation checklist produced by the CVSA’s Operation Airbrake.

Trouble areas to look for include:

  • Chafing or rubbing air lines against other air lines and/or other components
  • Air lines that are worn to the extent that the diameter of the hose has been reduced
  • Damaged, broken or missing components (such as brake chamber bracket, clevis pin, slack adjuster,
  • cam shaft, etc.)
  • Pads or linings that are cracked, contaminated or worn below safe thicknesses
  • Excessive up/down and sideways movement on the camshaft, indicating worn bushings
  • Rust on the drum due to inoperative brake or external drum cracks
  • Rusted (holes) in the brake chamber
  • Audible air leaks in the emergency side of the brake system

Beyond the brakes, inspectors will be conducting complete North American Standard Level I and V inspections. Drivers will want to use this opportunity to make sure their certifications and vehicle are up-to-date and compliant.

These inspections enhance the safety of every individual driver, along with the general public and the industry overall. If you have any questions about how to keep your operations moving smoothly, contact an NTG representative.

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HOW CARRIERS BENEFIT WITH A T-ENDORSEMENT

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Jul 21, 2022

How Carriers Benefit With a T-Endorsement

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Carriers can obtain endorsements on top of a CDL (Commercial Driver’s License) in order to run specialized shipments. Endorsements are certifications drivers have to obtain that require additional knowledge and skill set. Specifically, a T-Endorsement allows a driver to tow double/triple trailers in additional to the regular freight trailer. It’s important to know that a T-Endorsement never expires and will last as long as a driver retains their Class A CDL

Why Should a Carrier Obtain a T-Endorsement? 

  1. More load options become available to carriers with a T-Endorsement. As we approach Peak Season, this is one option for carriers to have access to additional loads solely due to the double/triple certification.   
  2. Higher pay on loads that require a T-Endorsement. Such loads require a knowledge niche and special driving skills to operate double/triple trailers, so carriers earn more money on these load options. Look at it this way: carriers are hauling double (sometimes triple) the freight for the same time as they would haul a single trailer. This allows for earning more money in the same timeframe as for a standard run. 
  3. Convenient schedule becomes a reality. Double/triple loads are round-trip, allowing carriers to be home every night and taking advantage of schedule that works for them. 
  4. Minimal equipment is required to run T-Endorsement loads. Carriers only need a power unit and a pintle hook and they’re good to go. Carriers have to be able to perform the coupling/uncoupling process (physically attaching/detaching trailers) in order to deliver the shipments.  
  5. Sign up process is easy and affordable. The specific process to obtain a T-Endorsement varies by state but generally the sign-up process is simple and affordable for carriers.  

How to Obtain a T-Endorsement? 

As mentioned above, each state has its own qualifications for T-Endorsements. Most states, however, will require the following: 

  1. Possession of a CDL Class A license 
  2. Pass a knowledge test  
  3. Minimal certification fee – usually between $0 and $50, depending on the state 

Carriers can find specific state T-Endorsement qualifications on that particular DMV state government website.  

Still have questions? Contact Us below and we’ll be in touch shortly!

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